Welcome to Bonencia.
By using this website and placing an order, you agree to the terms below.
Please read them alongside our Return & Refund Policy and Shipping Policy, which form part of the terms applicable to purchases made through our website.
Who We Are
Bonencia.com is owned and operated by Polar Stitch Ltd, a company registered in the United Kingdom.
Any reference to “Bonencia,” “we,” “us,” or “our” on this website refers to Polar Stitch Ltd.
- Trading Brand: Bonencia
- Registered Office:
Suite C249, 4–6 Greatorex Street, London, E1 5NF, United Kingdom
Bonencia’s customer operations and order fulfillment are handled from the United States, and orders placed through Bonencia are fulfilled and shipped from our US warehouse.
Intellectual Property
Unless otherwise stated, content created for and used by Bonencia, including our branding, logos, written website content, and original website materials, is owned by or licensed to Polar Stitch Ltd.
Third-party materials, including any content supplied or licensed by third parties, remain the property of their respective owners.
Website content may not be copied, reproduced, redistributed, or used commercially without appropriate permission.
Product Pricing
All prices on this website are listed in USD.
Prices may change at any time without prior notice, but the price shown at the time you place your order is the price you will be charged.
Any applicable promotional discounts or codes are subject to the terms shown with the relevant promotion.
How to Order
Select your item and size, add it to your cart, and complete checkout with your shipping and payment details.
You will receive an order confirmation email once your payment has been processed successfully.
Promotional Codes
From time to time, we offer promotional discount codes.
These must be applied at checkout before payment is completed.
We are not able to apply a promotional code retroactively to an order that has already been placed.
Payment
We accept payment via major debit and credit cards.
We do not accept cash on delivery or e-cheque payments.
All transactions are processed through secure payment gateways.
Order Acceptance
We reserve the right to cancel or refuse any order, for example, in cases of suspected fraud, pricing errors, or stock unavailability.
If this happens, you will be notified by email and any payment received for the cancelled order will be refunded.
Product Information
We aim to describe every product as accurately as possible.
Product materials, colors, textures, measurements, and other characteristics may vary slightly from product to product.
Minor variations in color or texture may occur, particularly with leather and other natural materials.
Customers should review the individual product page and size information before placing an order.
Limitation of Liability
To the extent permitted by applicable law, Bonencia is not liable for indirect or incidental damages arising from the use of our products or website.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
Links to Other Websites
Our website may link to third-party sites.
We are not responsible for the content, policies, or practices of any website we do not operate ourselves.
Governing Law
These terms are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that may apply to you under applicable law.
Changes to These Terms
We may update these terms occasionally to reflect changes in our business or legal requirements.
Continued use of the website after changes are posted means you accept the updated terms.
Contact Us
These Terms & Conditions govern the relationship between you and Polar Stitch Ltd, a company registered in the United Kingdom and operating the Bonencia brand.
Company: Polar Stitch Ltd
Trading Brand: Bonencia
Registered Office:
Suite C249, 4–6 Greatorex Street, London, E1 5NF, United Kingdom
US Warehouse & Customer Support:
1515 20th St, Bakersfield, CA 93301, United States
Email: info@bonencia.com
US Phone: +1 661 580 1130
UK Phone: +44 745 475 5487
Bonencia is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially connected with any third-party brand.