Shipping Policy

Enjoy free shipping on all orders that delivered to the US, UK and Canada. We always care for our customer and try to build a strong and loyal relation with our customers.

Delivery and Dispatch

  • All orders are processed smoothly, with a minimum delivery time of 10 days and a maximum of 12 days.
  • Handling time is 1 to 2 days and transit time taken 9 to 10 days.
  • Order cut off time: 1:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).
  • We have different warehouses located in various locations including the USA, for timely delivery.
  • To avoid any mishaps in shipping, customers are required to provide accurate shipping information.
  • Before the delivery, customers may request for a picture for their order verification.


Shipping Service Providers

We have our trusted courier partners for shipping which include DHL, FedEx, and UPS for smooth deliveries.

Exceptions

We do not ship to Russia, Israel, India, Brazil, Iran, Iraq, OFAC, and Sanctioned Countries.

Delivery and Tracking

  • Customer receives tracking number upon delivery the product and are directed to monitor their shipment progress.
  • Signature are required upon delivery for the purpose of security.


Limitations

We do not deliver to FPO, APO, and PO Box address.

You Can Contact Us:

Business Name: Bonencia

Physical Address: 9400 Normandie Ave #14, Los Angeles, CA 90044, United States

Business Email: info@bonencia.com

Business Phone: +1 818 278 0529

Business Hours: Monday to Friday, 8AM – 5PM