Privacy Policy

Bonencia is taking your privacy so seriously, we prioritize your privacy as much as we value the quality of our jackets. Our user centric website is built to offer you a effortless, safe and secure online shopping experience, backed by a transparent and clear privacy policy designed to safeguard your personal data and information. Before order any item, we recommend you to review this policy for an informed and confident shopping experience. If you have any questions, we invite you to go through the details outlined below.

Policy Updates and Revisions

Bonencia holds the right to periodically revise its terms and conditions and privacy policies in order to stay aligned with updated industry standards and legal requirements.  As a part of our commitment to your trust and transparency, we encourage that users revisit this page daily to stay tuned of any changes. Updates will take effect immediately upon being posted, ensuring that your use of our site always reflects the most recent policy.

Information We Collect

When you place and order or register with Bonencia, we may collect some specific information such as your full name, phone number, shipping address, and email address. For the efficient delivery of your order, this information is essential to proceed and this information is exclusively collected during the registration or checkout stages.  Please note one thing that browsing our website, viewing collection, and exploring products can be done anonymously without giving any personal details.

All payment related transactions are securely processed with credit and debit cards, a trusted payment gateway. Bonencia does not store, access or retain any of your financial transaction information, such as banking data or credit card details.

Why We Collect Your Data

 The main purpose of collecting your data is to ensure accurate processing and delivery of your purchase. Only necessary delivery details have given to our trusted courier partners to complete your order safely and on time. We are committed to protect your private data and pledge not to rent, sell or distribute your personal information to any third party.  

Security Measures and Data Integrity

There is a responsibility which we take seriously that is to safeguarding your data. Bonencia employs advanced digital security protocols, including Secure Socket Layer (SSL) encryption, to protect the integrity of your transactional and personal data during all your interactions with our website. These measures make sure that each transaction is safe and secure, whether you are signing in, browsing or make a payment.

While we do not store sensitive data such as national identification numbers or credit or debit cards PINs, we do safely store basic information like your shipping address, email address and order history withing secure access-controlled systems. This allows us to maintain your future purchases and help you more effectively with any of your follow-up inquires.

Commitment to Customer Confidentiality

Your personal data including your name, contact details, and payment information will never be misuse or sold by us, Bonencia firmly upholds a no data selling policy.  To upgrade your online shopping experience, we may share non-identifiable, anonymous usage data with reputable third parties for advertising or analytical purposes, without compromising your privacy or identity.  

Cookies and Browsing Technologies

For the better understanding and improvement of your experience with us on our platform, Bonencia, in collaboration with authorized service providers, utilizes similar tracking technologies and cookies. The all types of tools assist us to analyze browsing patterns, understand customer behavior, and personalize your shopping experience. Cookies enable us to optimize website functionality, speed up checkout processes, and present you with relevant product suggestions based on your activity.

It doesn’t matter whether you are visiting through your mobile phone or desktop, these technologies allow us to monitor your shopping experience with us while keeping your personal data and information safe, secure and protected.

Need Assistance? Let’s Connect

If you have any questions, concerns, or require further clarification regarding our privacy policy or data handling practices, fee free to reach out to us via email. We are always here to ensure that your online shopping experience with us remains trustworthy, hustle-free and safe. In case of any technical issues, losses or dispute, our customer support team is always here to assist you.