Shipping & Delivery Policy

Bonencia is a place where we are committed to providing you a jacket which is not just premium jacket but also a dependable and smooth shopping experience. Our topmost priority is just your satisfaction, and we make sure that your product reaches you securely and promptly.

Complimentary Shipping

We proudly offer free standard shipping on all orders that are delivered to the United States, United Kingdom, and Canada, to show appreciation for our customers, with no minimum purchase required.

Processing & Dispatch Timeline

  • All orders have been processed within 13 to 15 business days following confirmation.
  • We deliver the orders through various warehouse locations, including within the USA, to ensure efficient and timely delivery.
  • Kindly make sure that all the details and information provided at checkout is complete and accurate, to avoid unnecessary delays.
  • You may request an order image for verification before dispatch for more assurance.

Courier Partners

Bonencia has partnered with globally recognized and reliable courier services like FedEx, DHL, and USPS to guarantee timely and safe deliveries. Don’t worry about your parcel, your parcel are in good hands.

Shipping Restrictions & Exceptions

  • Within 20 days, if your order hasn’t been dispatched, you are eligible for a full refund upon request.
  • We currently do not ship to the following of the regions due to some operational sanctions and limitations. The sanction countries include:
  1. Russia
  2. Israel
  3. India
  4. Brazil
  5. Iran
  6. Iraq
  7. OFAC-listed and other sanctioned countries
  • We are unable to deliver to APO, PO Boxes, or FPO addresses at this time.

Delivery & Tracking

  • Once your product has been shipped, you will receive a tracking number via email, allowing you to follow your package’s journey in real time.
  • We required a signature upon delivery to confirm receipt of the item, for security reasons.
  • Do you need your jacket in a hurry? Choose our expedited delivery option for faster shipping (6 to 8 business days) at and additional cost of $25.

International Shipping

While we offer free shipping to the USA, UK, and Canada, orders shipped to other countries will incur standard international shipping fees, calculated at checkout.

Need Help

Do you need help with tracking or have questions about your shipment? Our customer support team is ready to assist.

Reach out us at info@bonencia.com